ATLANTA, Feb. 21, 2014 /PRNewswire/ — SunTrust Banks, Inc. (NYSE: STI) today announced the appointment of Rilla Delorier as Consumer Channels, Sales & Service executive, effective March 15.
In this newly created position, Delorier will integrate the client experience across all consumer channels and lead the company’s omni-channel strategy and execution.
Delorier has been SunTrust’s chief marketing and client experience officer since June 2008. She will continue as a member of the SunTrust management team led by CEO William H. Rogers, Jr. and report to Brad Dinsmore, Consumer Banking and Private Wealth Management executive.
“As chief marketing officer, Rilla distinguished our brand and launched our company’s purpose, Lighting the Way to Financial Well-Being. She accelerated our digital channel enhancements and achieved industry-leading client loyalty,” said Rogers. “In this new role, she will have an even greater impact to enhance the client experience, advance our digital channels, grow the business and strengthen our company performance. She will be responsible for the strategies, sales and service processes throughout our consumer banking sector.”
Delorier began her career as a consultant with Bain and Company. She served as chief marketing officer for PNC Advisors for six years, and joined SunTrust in 2007 as director of marketing for SunTrust Wealth and Investment Management.
Delorier earned a bachelor’s degree in business from The University of Virginia and an MBA from the Harvard Business School. She was recognized in 2011 and 2012 by American Banker as one of the Women to Watch in Banking and named among the Top 25 Women in Banking in 2013. Delorier serves on the board of directors for the Bank Administration Institute (BAI), and remains active in a number of industry and community organizations.
About SunTrust Banks, Inc.
SunTrust Banks, Inc., headquartered in Atlanta, is one of the nation’s largest banking organizations, serving a broad range of consumer, commercial, corporate and institutional clients. As of December 31, 2013, SunTrust had total assets of $175.3 billion and total deposits of $129.8 billion. Through its flagship subsidiary, SunTrust Bank, the company operates an extensive branch and ATM network throughout the high-growth Southeast and Mid-Atlantic states and a full array of technology-based, 24-hour delivery channels. The company also serves clients in selected markets nationally. Its primary businesses include deposit, credit, trust and investment services. Through its various subsidiaries, the company provides mortgage banking, asset management, securities brokerage, and capital market services. SunTrust’s Internet address is suntrust.com.
SOURCE SunTrust Banks, Inc.